Privacy Policy 7500f – Our Commitment to Protecting Your Personal Data as a Malaysian Player

1Introduction & Scope of This Privacy Policy

This Privacy Policy is published by 7500f ("we", "the Company", or "the platform") and applies to all individuals who use or access our online casino platform in Malaysia. The purpose of this document is to provide a clear, easy-to-understand, and comprehensive explanation of our privacy practices — not merely to fulfil a legal obligation, but as a tangible demonstration of our commitment to transparency.

By registering an account at 7500f, accessing our platform through any device, or using any of the services we offer, you agree to the collection and use of your personal data as described in this Privacy Policy. We encourage you to read this document carefully and to contact us if any section is unclear or requires further clarification.

2Personal Data We Collect

7500f collects your personal data through three main channels: (i) information you provide directly during registration and use of the platform, (ii) data collected automatically while you use the platform, and (iii) data received from legitimate third parties such as identity verification providers and Malaysian payment service providers.

Data you provide directly:

• Full name, Malaysian identity card number (MyKad), date of birth, and gender upon registration.
• Your Malaysian email address and mobile number, used as primary contact information.
• Malaysian residential address, required for identity verification and AML compliance purposes.
• Payment method details such as your Touch 'n Go e-wallet account number, DuitNow, GrabPay, or FPX details required to process deposits and withdrawals in MYR.
• Supporting documents such as photos of your identity card or a selfie, requested during the Know Your Customer (KYC) process for age and identity verification purposes.

Automatically collected data:

• IP address, web browser type and version, device model, and operating system.
• Activity log records including pages visited, visit times, clicks, and in-platform navigation.
• Gaming history data including games played, bet amounts, winnings, losses, and session duration.
• Cookie data and session tracking technologies as described in Section 8 of this document.

3How We Use Your Personal Data

7500f uses the personal data collected for the following purposes, all of which are lawful under Malaysia's PDPA 2010:

• Identity verification & fraud prevention: Verifying that you meet the minimum age requirement of 18 years and that your identity is genuine, in order to prevent fraud, money laundering, and unauthorised access.
• Account management & services: Creating and maintaining your account, processing deposits and withdrawals in MYR, managing bonus credits, and delivering effective customer support.
• Platform security: Detecting and preventing fraudulent activity, duplicate accounts, bonus abuse, and any attempts to manipulate the gaming system.
• Responsible gaming: Monitoring gaming patterns to identify potential issues and offering support tools to players who may need assistance.
• Service communications: Sending important notifications related to your account, changes to terms, security updates, and information about promotions you have opted in to receive.
• Legal compliance: Complying with legal obligations under PDPA 2010, anti-money laundering (AML) laws, and directives from relevant authorities when lawfully required.
• Platform improvements: Analyses usage data in aggregated, anonymised form to improve the user experience, identify technical issues, and develop better new features.

We do not use your personal data for any purpose beyond those stated above without first obtaining your consent.

4Data Sharing & Third Parties

7500f does not sell, rent, or share your personal data with third parties for marketing or advertising purposes. We only share your data in the following limited and lawful circumstances:

• Payment service providers: Information required to process your deposit and withdrawal transactions is shared with approved payment service providers such as Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX gateway providers. These providers are bound by strict confidentiality agreements.
• Identity verification providers: For KYC purposes, certain identification data may be shared with certified third-party identity verification providers who are bound by strict data protection agreements.
• Competent authority: We will disclose necessary data to Malaysian law enforcement agencies, courts, or regulatory authorities when lawfully required by law or court order.
• Technical service providers: Software providers, cloud services, and technical infrastructure partners who assist us in operating the platform, bound by confidentiality agreements and not permitted to use your data for their own purposes.

5Data Security Measures at 7500f

Protecting your personal data is an absolute priority at 7500f. We continually invest in the latest security infrastructure and practices to ensure your data remains safe at all times. Our security measures include:

• 256-bit SSL Encryption: All communications between your device and our servers 7500f is encrypted using TLS 1.3 technology with 256-bit encryption — the same standard used by leading banking institutions in Malaysia.
• Data encryption at rest: Sensitive personal data stored in our databases is also encrypted using industry-standard encryption algorithms.
• Role-based access control: Only staff who require access to specific data are permitted to do so, and all access is comprehensively monitored and logged.
• 24/7 security monitoring: Our cybersecurity team continuously monitors our systems to detect and respond to any potential security threats.
• Regular penetration testing: We regularly engage independent parties to conduct security testing, identifying and addressing any system vulnerabilities before they can be exploited.
• Secure data backup: Your data is regularly backed up to separate locations and encrypted to ensure service continuity even in the event of a technical failure.

That said, we want to be transparent that no security system can be guaranteed to be 100% foolproof. In the event of any security incident involving your data, 7500f is committed to notifying you within a reasonable timeframe and taking appropriate remedial action in accordance with PDPA requirements.

6Personal Data Retention Period

7500f retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by Malaysian law. Our general principles are:

• Active account data: Retained for as long as your account remains active at 7500f and for a reasonable period after the account is closed.
• Financial transaction data: Retained for a minimum of 7 years from the transaction date, in accordance with anti-money laundering (AML) legal requirements and Malaysian financial regulations.
• KYC data & identity verification: Retained for a minimum of 5 years after the business relationship ends, in line with applicable legal compliance requirements.
• Support communications data: Retained for 2 years after a support ticket is resolved, for quality control and dispute resolution purposes.
• Anonymised analytics data: May be retained indefinitely as it cannot be linked to any specific individual.

Upon expiry of the relevant retention period, your personal data will be securely deleted or permanently anonymised from all 7500f.

7Your Rights Under Malaysia's PDPA 2010

As a Malaysian player using the platform 7500f, you are protected under the Personal Data Protection Act 2010 (PDPA 2010) and hold the following rights, which you may exercise at any time:

• Right of Access: You have the right to request a copy of all personal data we hold about you. Such requests will be processed within 21 business days.
• Right to Rectification: If you believe any data we hold about you is inaccurate or outdated, you have the right to request a correction and we will respond within 14 business days.
• Right to Erasure: Under certain circumstances, you may request the deletion of your personal data. However, we may need to retain some data to fulfil our legal obligations.
• Right to Object to Processing: You may object to your data being processed for direct marketing purposes at any time, and such requests will be honoured immediately.
• Right to Withdraw Consent: You may withdraw your consent to data processing at any time, although this may affect our ability to provide certain services.
• Right to Lodge a Complaint: If you are not satisfied with how 7500f handling your data, you have the right to file a formal complaint with the Personal Data Protection Commissioner of Malaysia.

8Cookies, Tracking Technologies & Your Choices

Platform 7500f uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse platform usage. The types of cookies we use include:

• Essential Session Cookies: Required for core platform functions such as login and session security. Cannot be disabled as it is a fundamental technical requirement.
• Preference Cookies: Stores your preferences such as language and display settings to deliver a more personalised experience. Can be disabled, though this may reduce platform functionality.
• Analytics Cookies: Collects aggregated and anonymised usage data to help us understand how the platform is used and identify areas for improvement. Can be disabled in your browser settings.
• Security Cookies: Used to detect and prevent fraud, duplicate accounts, and other suspicious activity. Required for platform security and cannot be disabled.

You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the platform 7500f and you may not be able to access all features in full. For guidance on managing cookies in popular browsers such as Chrome, Firefox, or Safari on your Android or iOS device, please refer to the relevant browser's help section.

9Amendments to This Privacy Policy

7500f reserves the right to update or modify this Privacy Policy at any time to reflect changes in our privacy practices, evolving legal requirements, or updates to the services we offer. Each version of the Privacy Policy will be marked with the latest effective date at the top of this document.

When we make significant changes to this Privacy Policy, we will notify you via your registered email address or through an in-platform notification 7500f at least 14 days before those changes take effect. This gives you sufficient time to review the changes and decide whether you wish to continue using our platform.

It is your responsibility to review this Privacy Policy periodically. Your continued use of the platform 7500f continuing to use the platform after any amendments take effect constitutes your acceptance of the revised Privacy Policy.

10Contact the 7500f Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how 7500f handling your personal data, we strongly encourage you to reach out to us directly. Our team is Bahasa Malaysia-speaking and ready to assist you promptly and courteously.

We are committed to responding to all privacy enquiries within 5 business days and will provide a thorough and helpful response. Your satisfaction and confidence in our privacy practices 7500f is our top priority.